Alterra Sterling House Of Chandler

Overall Ratings

Overall experience
Quality of care
Food
Cleanliness
Get email updates of new reviews for Alterra Sterling House Of Chandler:

Get FAST answers from residents, families, and Alterra Sterling House Of Chandler.

Reviews for Alterra Sterling House Of Chandler

Rating: 5.0 / 5
Building memories...
Overall experience
Quality of care
Food
Cleanliness
Sterling House in Chandler is a great facility. Because it is smaller, the staff are able to give more individualized attention to each resident. The building and grounds are beautiful and very well kept. The facility has a very home-like feeling to it and the care staff is very welcoming to visitors and the families of the residents. During my visit, the residents were joined together enjoying live entertainment which happened to be an Elvis ... read more
Rating: 3.83 / 5
From the perspective of family and friends...
Overall experience
Quality of care
Food
Cleanliness
My closest friend in entire world has lived at Sterling House of Chandler, AZ for over three years now. She has many friends and is always telling me about her new adventures. The staff members seem nice, the ones I have met anyways. I have had one complaint that took forever to be remedied. In my friend's apartment last year, she had a maintenance issue. It took nearly three months of constant reminders for them to finally fix the problem... read more
Rating: 2.0 / 5
Only two showers in a 6 week stay
Overall experience
Quality of care
Food
Cleanliness
When I would visit my mom I noticed she was looking worse and worse. When I asked if she had been given a shower since the last time I visited (from thurs to tues) she replied she had only two showers the entire time she had been there. This was the last week of a six week stay!!! The reviews on this site do NOT reflect other reviews on other web sites that give this facility an average of three stars. It was very apparent other guests were ex... read more