Courtyard Towers Assisted Living

210

22 N Robson
Mesa, AZ 85201

  • Assisted Living
  • 2.47 — Average

    Overall Ratings

    Overall experience
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    Reviews for Courtyard Towers Assisted Living

    Rating: 5.0 / 5
    Fantastic Quality of Care
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    Courtyard Towers is a gorgeous facility, the exterior building reminds me of a hotel, and the landscaping is breathtaking with little ponds, plants, and waterfalls. The main lobby is beautiful as well as all of the many other common areas. The facility is very spacious and there are many places for a resident to socialize with friends or entertain family. There are so many amenities and services available to the residents and I love that I alw... read more
    Rating: 1.67 / 5
    Horrible
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    New review I chose Courtyard Towers for my mother after an extensive search. I found it to have friendly staff, lovely grounds, nice rooms, good food, many activities, etc. Unfortunately, shortly after getting my mother moved in problems began in the area of communication. The staff was eager to say whatever they thought I wanted to hear but were completely inept at following through. I have too many stories of poor service to even list he... read more
    Rating: 1.17 / 5
    Very unprofessional, dirty run down place, shady staff
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    Staff is very unprofessional. Response time from the staff when called is awful, when they bother. They said they change Mom during the night, yet the same brief is on her when I arrive in the morning. Caused skin problems for Mom and UTI's. They lie about the care/services they give her.... Also....make sure your loved one locks their doors!!! Otherwise, food from the fridge will go missing, people will enter the room at night while your lov... read more