Privacy policy

Collection of Information

When visiting the Golden Reviews website located at and all linked pages owned and operated by Golden Reviews (Golden Reviews Website), you provide us with two types of information: personal information you knowingly choose to disclose that is collected by us, and website use information collected by us as you interact with the Golden Reviews Website. When you register with the Golden Website, you provide us with certain personal information, such as your email address. When you enter the Golden Reviews Website, we may collect your browser type and IP address. We may use a third party service to get your city information based on that IP address. This kind of web use information is gathered for all the Golden Reviews Website visitors and will only be used to deter spammers or otherwise improve the Golden Reviews Website experience. In addition, we may store information from your browser using "cookies". We may use session ID cookies to confirm that users are logged in, and may use a persistent cookie that stores your login ID and password, to make it easier for you to login when you come back to the Golden Reviews Website.

When you use the Golden Reviews Website, you may set up your personal profile, perform searches and queries and submit reviews. We collect such information so we can provide you with high-quality service and offer personalized features. For example, you would be able to return to view prior reviews you have submitted and edit those reviews. When you update information, we may keep a backup copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.

You post all Posted Content (as defined in the Golden Reviews Terms of Use) on the Golden Reviews Website at your own risk. We cannot control the actions of other users with whom you may choose to share your reviews and information provided by you. Therefore, we cannot and do not guarantee that Posted Content on the Golden Reviews Website will not be viewed by unauthorized persons. We are not responsible for bypassing of any privacy settings or security measures contained on the Golden Reviews Website. You understand and acknowledge that, even after its removal, copies of Posted Content may remain viewable in cached and archived pages or if other users have copied or stored it.

Any improper collection or misuse of information provided on the Golden Reviews Website is a violation of the Golden Reviews Terms of Use and should be reported to

We might invite you to tell a friend about the Golden Reviews Website. If you choose to use such service, we will ask you for your friend's email address. We will automatically send your friend an email inviting him or her to visit the site. Golden Reviews Website stores this information to send this email, to register a friend connection if your invitation is accepted, and to track the success of our referral program. Your friend may contact us at to request that we remove this information from our database.

By using Golden Reviews, you consent to have your personal data transferred to and processed in the United States.

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


Golden Reviews does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for the Golden Reviews Website or send any information about yourself to us, including your name, address, telephone number or email address. No one under age 13 may provide any personal information to or on the Golden Reviews Website. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at

We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.

Use of Information Collected

When you register with the Golden Reviews Website you create your user account and profile. Your Posted Content, as well as your pen name are displayed to the other visitors of the Golden Reviews Website. We may use your email address to send you notifications regarding your account. We may occasionally use your pen name and email address to send you notifications regarding new services offered by the Golden Reviews Website that we think you may find valuable. Your profile information is used by Golden Reviews primarily to be presented back and edited by you. Golden Reviews reserves the right to send you notices about your account, even if you opt out of all voluntary email notifications.

Golden Reviews may enable a senior housing community or care provider reviewed by you to contact you via the Golden Reviews Website or to send you an email via a web form. Golden Reviews will not provide such senior housing community/care provider your email address.

Golden Reviews reserves the right to use information in your profile without identifying you as an individual to third parties.

Golden Reviews shall not provide your email address to third party marketers without your permission. Unless otherwise permitted by you, Golden Reviews will only share your contact information with third parties when we believe it is necessary to offer or improve our service; or when we think it’s legally required.

Links to Third Party Websites/Third Party Advertising

The Golden Reviews Website may contain links to third party websites. We are not responsible for the privacy practices of other web sites. This Privacy Policy applies solely to information collected by Golden Reviews on the Golden Reviews Website.

The Golden Reviews Website may also contain advertisements delivered by third party advertisers. Golden Reviews does not have access or control of the tracking technologies such advertisers use. This Privacy Policy applies to the use of tracking technologies by the Golden Reviews Website, and does not cover the use of tracking technologies by any of its third party advertisers.

Changing Information

Access and control over most personal information and your submitted reviews on the Golden Reviews Website is available through our profile/reviews editing tools. The Golden Reviews Website users may modify any of their profile information and submitted reviews at any time by logging into their account. Information will be updated immediately (or as soon as practicable). To delete or remove information from your profile, you need to contact


Golden Reviews takes appropriate precautions to protect our users' information. Your account information is located on a secured server behind a firewall. Since email and instant messaging are not recognized as secure communications, we request that you not send private information to us by email or instant messaging services. If you have any questions about the security practices of Golden Reviews, please contact us at


We reserve the right to modify our Privacy Policy and our Terms of Use at any time. Any changes to this Privacy Policy will be effective immediately upon posting on the Golden Reviews Website. Golden Reviews will use reasonable efforts to notify you of any material changes. We encourage you to refer to this Privacy Policy from time to time so that you understand the policy that applies.

Contact Us

If you have any questions about this Privacy Policy or the Terms of Use please email us at: